Shipping & Returns

DOMESTIC SHIPPING

Erica Zap offers free domestic shipping for every order valued over $75, and a flat shipping rate of $6 for all orders less than $75. Expedited and express shipping options are available as well:

  • Standard Shipping (5-8 business days): $6.00
  • Expedited (2-3 business days): $15.00
  • Express (1 business day): $30.00

We do try to stock our more popular styles but the majority of our items are handcrafted and made to order. Please allow an extra 1-3 days for production in addition to the time it takes to ship. You will receive an email once your order ships noting carrier and tracking information. 

If your order is time sensitive please get in touch so that we can make every effort possible to meet your deadline.

Upon receipt, please inspect your order carefully.  If there are any noticeable discrepancies or damages contact us within 5 business days of delivery to make any necessary corrections.

INTERNATIONAL SHIPPING

CANADA

    • Standard Shipping (delivery time varies by destination): $12.00
    • Priority Mail International (6-10 business days): $25.00

EUROPE

    • Standard Shipping (delivery time varies by destination): $15.00
    • Priority Mail International (6-10 business days): $30.00

 

RETURNS

We accept returns within 14 business days from order delivery date for store credit, exchange, or a full refund to the original form of payment. We do not refund shipping charges.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Sale items are eligible for exchange or store credit only. We can also make additional adjustments or size alterations if needed.

To return your purchase, please use the original packaging and mail your product to:

Erica Zap Designs
Attn: Returns
350 Vaucluse Ave
Middletown, Rhode Island 02842

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.